Free Computer & Online Support Course : Feedback Form

Having problems with your laptop / smartphone / tablet? Want to learn how to use Microsoft Word? Join an online Zoom course?

Red Chair Highland will be coming to Tomatin (August / September) to run a 4-week Digital Inclusion course at the Hub free to the community who reside in Strathdearn.  

The course will be once a week for 2 hours – 1 hour focusing on a specific topic and 1 hour as a “drop-in service” where any individual can bring their device / questions for digital support.  This course can be tailored to the community’s needs so community input from this survey would be highly useful.

Access to the online learning portal “Learn My Way” will also be provided.

This is an Strathdearn Community Development initiative from the Community Health & Wellbeing fund.

Please answer the following questions:

How often do you use a device at home or for work? (e.g smartphone / tablet / laptop / computer)

Selected Value: 0

(0 = never, 10 = every day)

How useful would you find individual device support? Smartphones / tablets / laptops can be brought to course and help offered to overcome any issues.

Selected Value: 0

(0 = not useful, 10 = very useful)

Would you like to learn about online safety during the course?

• Yes
• No
• Maybe

Would you like to learn about scam awareness and how to protect yourself from scams?

• Yes
• No
• Maybe

Would you like to learn how to shop online and make payments safely? (e.g. Amazon / Tesco online grocery shop)

• Yes
• No
• Maybe

Would you benefit from learning how to use online banking safely? (e.g. making payments / managing direct debits / standing orders)

• Yes
• No
• Maybe

How useful would you find learning about how to manage your online energy accounts (e.g. gas / electricity bills / uploading meter readings)

Selected Value: 0

(0 = not useful, 10 = very useful)

Would you be interested in learning about how to use emails on your device? (e.g. send / receive emails, send photos)

Selected Value: 0

(0 = not interested, 10 = very interested)

How useful would you find help with accessibility for your device? (e.g. changing to settings to make the screen easier to read.)

Selected Value: 0

(0 = not useful, 10 = very useful)

How useful would you find learning how to use video call and messaging services? (e.g. Facetime / WhatsApp video / sending photos and videos)

Selected Value: 0

(0 = not useful, 10 = very useful)

Would you like to learn how to join online video calls (e.g. joining an online Zoom courses / Teams meeting etc)

• Yes
• No
• Maybe

How useful would you find learning about how to use devices for travel / book travel online? (e.g. downloading Stagecoach / EasyJet applications / online check-ins etc)

Selected Value: 0

(0 = not useful, 10 = very useful)

Do you have any other suggestions for topics you would like support with during this course? Remember there is no such thing as a silly question - we all have to start somewhere!

Course Availability

Red Chair Highland run the classes weekdays - please complete this section to let us know when you would be available for the course.

Would you be interested in attending this course?

• Yes
• No
• Maybe

When would you be available for this course: (please check all that apply)

• Tuesday morning (10am - 12pm)
• Tuesday afternoon (2pm - 4pm)
• Friday morning (10am - 12pm)
• Friday afternoon (2pm - 4pm)

Red Chair Highland can offer extra digital training and support to a "Digital Champion" for the community. This local expert could then offer support to the residents for future digital issues. Would you be interested in this role?

• Yes
• No
• Maybe

Thank you for your feedback. This helps us design the best course for the community's needs. Please leave your email address if you want to be kept informed about this scheme.

Email Address:

Click/Tap here to submit your feedback